I was approached by a representative at the mall, and since I was looking to try something new (I was turning 40 and my current make-up suddenly started causing break-outs) I let her do her thing! I was really impressed by how natural my skin felt with the BB cream on. It doesn't look or feel oily or cakey, even at the end of the day. I don't have to use concealer or powder any more--the BB cream does it all! And best of all, I have had no more issues with break-outs since using it! I just wish it was cheaper!